Very helpful. Had me in and out in less than 15 minutes from start to finish. Definitely appreciated. This is a well-run operation.
Very friendly staff. Knowledgeable of their products and services. Didn't push me to purchase items I didn't need. I would go back.
I moved to Kentucky from Iowa with my boyfriend and needed a truck a month later to get my things from our storage unit to our apartment. Reserved the truck for a 10 foot for 4 hours with 99 cents per mile. Fine. 19.99 plus about 5 dollars for the mileage. 5 dollars for gas. Well they asked for 50$ when I got there which in WAY over. Then we asked if we could pay in cash because we don't have a bank account in Kentucky yet. They said if we do that, our 30$ rental will turn into a 100$ MINIMUM. No. On top of that, the manager was rude and I cancelled my order and got a friend with a truck for 10$ CASH. They try and take advantage of their customers because we look like first time movers. Okay. No thank you.
GO to ANY U HAUL but this one!!!! The most unprofessional people I have ever dealt with I have called many times and their phones weren't working. When I do speak with someone about getting 24-7 hour access to my storage unit I was told I already have that and it's fine. After two months of hearing the same thing for multiply people yet being denied access!!!! NOW I was told today I have to pay more monthly to have access to my storage unit. The day I purchased then the women who runs storage said after 30 days you automatically have access to storage units. If the communication was there I wouldn't mind paying more monthly but to be told by multiply people that I should have acces don't and now being told to pay more is just ridiculous. I've used U Haul many times but this is terrible!!!! GO TO ANY BUT THE ONE ON DIXIE HWY!
They're direct and to the point but provide reliable and reasonably priced service. This is where I will go for all my moving needs from here on out. Clean and well maintained vehicles that have tie points inside the storage area of the vehicle. Very important for keep big things in place and delicate things from bouncing about. Thanks UHAUL!
U Haul Moving Storage At Dixie Hwy is a US Moving Company based in Elsmere, Kentucky. U Haul Moving Storage At Dixie Hwy is located at 4425 Dixie Hwy, Elsmere, KY 41018, USA.
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